Skip to main content

Shipping And Handling 

We use UPS or USPS for all ground shipping and UPS Freight for all truck shipments to ensure that you receive your product as quickly and at the lowest cost possible. Please see below our shipping policy.        
OUTSIDE THE CONTINENTAL UNITED STATES - ADDITIONAL $45 ON YOUR ORDER.                                                      
Truck Shipments
Softplay, Swing Frames and MSE Orders will incur a minimum trucking charge of $199. Some items are heavier and will incur additional shipping charges. If your order is more than the minimum $199, we will contact you with exact shipping.
Most truck shipments require a loading dock as the minimum $199 is for tailgate delivery (end of truck) only. If you don't have a loading dock, please call us to request Liftgate Service (bring shipment to ground level) and/or Inside Delivery quotes.
Orders to Canada, Hawaii, Alaska, Puerto Rico & Mexico will be contacted with exact freight charges prior to shipping.
*Shipping charges to Canada & Mexico are to the border only. You will be surcharged for Canadian & Mexican GST and PST taxes and clearance through customs including brokerage fees.
For expedited, next day or 2-day shipping, please call for quote.
Delivery Schedule
We deliver your order right away. You should receive your order within 3-5 business days under normal circumstances.
Back Orders
Because we do not have access to your credit information, you will be notified of any items in your cart that are temporarily out of stock and that those items will be cancelled from your order. We will contact you to see if you would like to reorder these items when stock as been replenished.